HP 3 year 9x5 Capture and Route 1-499 DVC Pack License SW Support

Name: HP 3 year 9x5 Capture and Route 1-499 DVC Pack License SW Support
Brand: HP
SKU: UA0M2E
Price: 469.72 GBP
Availability: OutOfStock

SKU

UA0M2E

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Special Price £391.43 £469.72 Regular Price £398.06 £477.67

Out of stock

3 year 9x5 HP Capture and Route 1-499 DVC Pack License SW Support

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Access to technical resources
Problem analysis and resolution
Escalation management
Software product and documentation updates
License to use and copy software product updates
Installation advisory support
Software features and operational support
Remote access
Problem isolation
Access to electronic support information and services
Coverage window

Category: IT Support Services

More Information

More Information
SKU	UA0M2E
Manufacturer	HP
Availability	N
PDF URLs	View PDF
Meta Description	3 year 9x5 HP Capture and Route 1-499 DVC Pack License SW Support

Description

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products.
HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems.
HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms.
In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Specifications

Features
Service time (hours x days)	9x5
HP segment	Business, Enterprise

Supplier features
Warranty type	S
Warranty coverage	In warranty
Support type	Remote software assistance
Service method	Phone
Response time	Next available agent
Place of service	Remote
Duration	3 years
Coverage period	36 month(s)
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional information	Covers from 100 to 499 devices

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