Managed Services

IT Managed Services: Qual MSP Whether you need completely managed IT services, increased cybersecurity, or assistance with cloud migration, Qual MSP can help.

Managed IT Services & Solutions

We provide a full range of bespoke Managed and Supported IT Services tailored to your specific business requirements. Whether you are looking to outsource your entire IT Department or would simply like some assistance available whenever it’s required, with our support desk, remote monitoring and management service and skilled engineers we are here to help.

FORECAST PLANNING

Working with the customer to plan how they are going to use their IT budget and advising what areas the customer should be spending their IT budget.
 

COST MANAGEMENT

Making sure the customer is spending money in the correct areas of technology as well as trying to minimise IT costs with automation and proactive management.
 

REDUCE OPERATIONAL COSTS

Streamlining new starter and leaver processes to allow the customer to spend more time plus automating the installation of new software and patch management to make sure machines are kept up to date.

Planning business growth through new technology

Fixed monthly costs with no hidden charges

Temporary or full-time onsite staff

Increase business efficiency due to user device increased reliability.

CLOUD UNIFIED COMMUNICATIONS

One intuitive platform for voice, video meetings, team messaging and collaboration, and contact centre.

From click-to-dial functionality to one-click video conferencing, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.

Short term contracts

FUTURE PROOFING

Qual will use the vast experience and technical expertise to work with the customer to make sure they are using the latest technology to work efficiently plus have the latest security services in place to protect them from any new threats. Unlimited telephone & remote and where required onsite assistance (This might be chargeable depending on the support contract). Weekly, Monthly, Quarterly or even 6 month onsite visits**

OUT OF HOURS SUPPORT

Outside 9-5.30 Mon-Fri - This will be chargeable.

TRAFFIC LIGHT DEVICE REPORTING

This report will be used for the business to plan when machines will be going out of warranty and need replacing.

RED = Out of warranty.
ORANGE = Going out of warranty in the next 12 months (we can adjust this depending on the customer's requirements).
GREEN = In warranty and not due to expire in the next 12 months.