GoTo Resolve Partner
The Industry's First Zero Trust Remote Access Security
Stress-free Unified IT Management and Support
Purpose-built for Today's IT Support Challenges
With affordable, built-in remote support, RMM, ticketing, and zero-trust architecture,
GoTo Resolve allows you to consolidate multiple solutions, saving money and time.
All-in-One IT Support Software, made simple.
Stay on top of all your IT needs with a single solution that brings together remote monitoring
and management, remote access and support, ticketing, automation, and more.
Category Leading
IT Solution
Award-winning
Customer Support
Easy Integration
With Your Tools
Expect the Unexpected with Proactive Monitoring
Automatically detect device issues and address them proactively, before they escalate.
✅ Create tailored alert policies on key system processes
✅ Eliminate the noise with flexible thresholds
✅ Customise monitoring by individual or groups of devices
Take back your time with no-code IT Automation
Break the cycle of repetitive, manual support with a more agile IT team and more reliable IT infrastructure, courtesy of easy automation.
✅ Automate workflows and task management processes – no scripting knowledge required.
✅ Save time and stay on track with remote deployments to user devices.
✅ Run the most common automated tasks using our pre-developed step types.
✅ Save time and stay on track with remote deployments to user devices.
✅ Run the most common automated tasks using our pre-developed step types.
Troubleshoot behind-the-scenes without disturbing end-users
Work on your schedule, not theirs, to identify the cause of problems and start troubleshooting.
✅ One-click, background access to critical system information like CPU, memory, processes, events, and more.
✅ Access the command prompt without starting a remote session.
✅ Securely view and transfer files and folders from any devices in the background.
✅ Access the command prompt without starting a remote session.
✅ Securely view and transfer files and folders from any devices in the background.
Advanced Security
Safeguard your business with industry-leading, government-approved protocols that deliver unbeatable security, including:
✅ Zero-trust access control
✅ End-to-end 256-bit Advanced Encryption Standard (AES)
✅ Transport Layer Security
✅ Multi-factor authentication (MFA)
✅ Single sign-on (SSO) + more!
✅ End-to-end 256-bit Advanced Encryption Standard (AES)
✅ Transport Layer Security
✅ Multi-factor authentication (MFA)
✅ Single sign-on (SSO) + more!
Get everything you need in an RMM solution and more.
Remote Monitoring & Management
Take control and secure your SMB IT infrastructure with remote monitoring and management (RMM) through an all-in-one platform. Agents can use:
✅ Patch management
✅ Customisable alerting
✅ IT automation
✅ Antivirus management
✅ Background access + more!
✅ Customisable alerting
✅ IT automation
✅ Antivirus management
✅ Background access + more!
Provide all the tools agents need to resolve issues for every device and from any location, including:
✅ Multi-platform support / PCs, Macs, IOS, Android, Chromebooks
✅ Live camera share support
✅ In-session system diagnostics
✅ Reboot/reconnect
✅ Admin mode
✅ Multi-session handling + more!
✅ Live camera share support
✅ In-session system diagnostics
✅ Reboot/reconnect
✅ Admin mode
✅ Multi-session handling + more!
Tailor your approach to ticketing and make accessing support easier for everyone:
✅ Flexible agent console options
✅ Integrated remote support
✅ Unlimited helpdesk channels
✅ Reporting & analytics
✅ End-user ticket portal
✅ MS Teams Integration + more!
✅ Integrated remote support
✅ Unlimited helpdesk channels
✅ Reporting & analytics
✅ End-user ticket portal
✅ MS Teams Integration + more!
Mobile Device Management
Experience powerful, effective Android, Apple, and Windows device management from a single, simple and scalable platform. Mobile Device Management (MDM) makes it easy for agents to manage a diverse mix of smartphones, tablets, and laptops by giving them the power to:
✅ Secure company data and assets
✅ Control and manage devices in one place
✅ Install, manage, and block apps and mobile content centrally
✅ Automate device setups for smooth onboarding
✅ View real-time device data & analytics
✅ Control and manage devices in one place
✅ Install, manage, and block apps and mobile content centrally
✅ Automate device setups for smooth onboarding
✅ View real-time device data & analytics
IT Asset Management
Keep a detailed, centralised inventory of your fleet and monitor the lifecycle of company assets – so you can:
