HP 4y Active Care Next Bus Day Response Onsite w/Defective Media Retention NB HW Supp

SKU
U18L1E
Special Price £108.93 £130.72 Regular Price £110.77 £132.92
In stock
4y Active Care Next Bus Day Response Onsite w/Defective Media Retention NB HW Supp
Stock Availability: 9999 available
SKU: U18L1E
UNSPSC: 81111818
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happens
  • Defective Media Retention
More Information
SKU U18L1E
EAN 4573595634821
Manufacturer HP
Availability Y
PDF URLs View PDF
Meta Description 4y Active Care Next Bus Day Response Onsite w/Defective Media Retention NB HW Supp
Offer Item Condition DamagedCondition

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Features
Service typeNext Business Day
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration4 years
Coverage period (months)48
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention
Technical details
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes
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