DELL Upgrade from 3Y ProSupport to 5Y ProSupport
SKU
O3M3_3PS5PS
Special Price
£36.65
£43.98
Regular Price
£37.27
£44.72
Out of stock
Upgrade from 3Y ProSupport to 5Y ProSupport
- 24x7 expert support - Around‐the‐clock access to in‐region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
- Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
- Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
- Reduced IT workload - Dell experts handle front‐line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
- Consistent global experience - Standardized, enterprise‐grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.
Category: Warranty & Support Extensions
| SKU | O3M3_3PS5PS |
|---|---|
| Manufacturer | DELL |
| Availability | N |
| Meta Description | Upgrade from 3Y ProSupport to 5Y ProSupport |
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | OptiPlex 3000 Thin Client |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | OptiPlex 3000 Thin Client |
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