DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

Name: DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport
Brand: DELL
SKU: DPNL5_1OS3PS
Price: 205.32 GBP
Availability: InStock

SKU

DPNL5_1OS3PS

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Special Price £171.10 £205.32 Regular Price £174.00 £208.80

In stock

Upgrade from 1Y Basic Onsite to 3Y ProSupport

24x7 expert support - Around‐the‐clock access to in‐region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
Reduced IT workload - Dell experts handle front‐line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
Consistent global experience - Standardized, enterprise‐grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.

Category: Warranty & Support Extensions

More Information

More Information
SKU	DPNL5_1OS3PS
Manufacturer	DELL
Availability	Y
Meta Description	Upgrade from 1Y Basic Onsite to 3Y ProSupport

Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Web support	Yes
Troubleshooting	Yes
Service type	ProSupport
Service included	Parts and Labour
Parts replacement	Yes
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
Compatibility	DELL PRO 13 PLUS PB13250

Technical details
Service included	Parts and Labour
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
Compatibility	DELL PRO 13 PLUS PB13250

DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

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