DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

Name: DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport
Brand: DELL
SKU: DOL3_1OS3PS
Price: 168.5 GBP
Availability: InStock

SKU

DOL3_1OS3PS

Skip to the end of the images gallery

Skip to the beginning of the images gallery

-2%

Special Price £140.42 £168.50 Regular Price £142.80 £171.36

In stock

Upgrade from 1Y Basic Onsite to 3Y ProSupport

24x7 expert support - Around‐the‐clock access to in‐region Dell technicians for both hardware and common software issues, so users can get help whenever problems arise—not just during business hours.
Next Business Day onsite repair - After remote diagnosis confirms a covered issue, Dell dispatches a technician and/or parts—typically by the next business day—to get systems back up and running quickly and reduce downtime.
Proactive monitoring and alerts (with SupportAssist) - Automated monitoring on eligible systems helps detect hardware issues early, often before users notice a problem, enabling faster, more predictable resolution.
Reduced IT workload - Dell experts handle front‐line troubleshooting and coordinated repair, so internal IT teams spend less time on break/fix tickets and more time on strategic initiatives.
Consistent global experience - Standardized, enterprise‐grade support across laptops, desktops and workstations in supported countries, giving organizations a single, dependable support model for a distributed workforce.

Category: Warranty & Support Extensions

More Information

More Information
SKU	DOL3_1OS3PS
Manufacturer	DELL
Availability	Y
Meta Description	Upgrade from 1Y Basic Onsite to 3Y ProSupport

Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Web support	Yes
Troubleshooting	Yes
Service type	ProSupport
Service included	Parts and Labour
Parts replacement	Yes
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
Compatibility	DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 14 PC14255 DELL PRO 16 PC16255

Technical details
Service included	Parts and Labour
Number of years	3 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
Compatibility	DELL PRO 14 PC14250 DELL PRO 16 PC16250 DELL PRO 14 PC14255 DELL PRO 16 PC16255

DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

Multiple Products? Get a fast quote.

Related products