Hardware Break-fix is a type of IT support that involves fixing hardware problems as they arise. It is a reactive approach to IT support, meaning that problems are not addressed until they occur. It is a popular option for businesses with smaller IT budgets and flexible IT needs.



Here are 10 benefits of Hardware Break-fix:


  • Cost-effective: Hardware break-fix is typically less expensive than other types of IT support, such as managed IT services. This is because businesses only pay for the services that they use, rather than having to commit to a monthly or annual contract.

  • Flexible: Hardware break-fix allows businesses to pay for IT support only when they need it. This can be helpful for businesses with fluctuating IT needs or budgets.

  • Scalable: Hardware break-fix can be scaled up or down as needed, making it a good option for businesses that are growing or shrinking.

  • Transparent: Businesses that use hardware break-fix typically have more visibility into IT costs, as they are only paying for the services that they use. This can help businesses to budget more effectively for IT support.

  • Quick response: Hardware break-fix providers typically respond to problems quickly, so businesses can get back up and running as soon as possible.

  • Expert technicians: Hardware break-fix providers have experienced technicians who are familiar with a wide range of hardware problems. This can help businesses to get their problems fixed quickly and correctly.

  • On-site support: Many hardware break-fix providers offer on-site support, which can be helpful for businesses that need their hardware repaired quickly.

  • Warranty: Some hardware break-fix providers offer warranties on their repairs, which can give businesses peace of mind.

  • No commitment: Businesses do not have to commit to a long-term contract when they use hardware break-fix. This can be helpful for businesses that are not sure how much IT support they need.

  • Customisable: Hardware break-fix providers can customise their services to meet the specific needs of each business. This can help businesses to get the most out of their IT support.


At Qual Limited we provide a global and comprehensive Hardware Break-fix solution for businesses of all sizes. We offer flexible service level agreements covering all major brands. Our experienced team can help you select the right service level agreement to meet your specific needs for your IT hardware break fix support. You can learn more on our Hardware Break-fix page about some of the equipment and brands we cover, service level agreements, as well as get yourself free quotation!

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Posted: September 11, 2023
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Categories: Technology Posts , Managed Services Posts
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Author: Rebecca Hamer