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For organizations large and small, refreshing a fleet of personal computing devices every 3-4 years can involve substantial costs, especially when considering peripheral expenditures for procurement, deployment, training, support, recovery, and asset management. Device as a Service (DaaS) helps organizations mitigate these costs by taking a typical hardware device (such as a laptop, desktop, tablet, or mobile phone), bundling it with a variety of software and services, and offering it to a customer for a predictable periodic fee.
It gives customers one contract and just one provider to hold accountable. And unlike hardware leasing, organizations get a holistic solution that allows for broad flexibility to scale the hardware over time. Customers are also given the ability to leave the challenges of lifecycle management to the DaaS provider, allowing the organization to stay focused on its core business. A recent IDC survey found that 40.2% of respondents have engaged or are planning to engage in DaaS in the next 12 months to address their need for it.