PSTN Switch Off:
Legal Sector

How Qual can help the Legal Sector with the National PSTN Switch Off

The National Public Switched Telephone Network (PSTN) Switch Off has been extended to January 31st 2027... But Qual can explain why legal sectors should look into taking action, ahead of time, to transition away from traditional phone lines. 

The planned shutdown of the Public Switched Telephone Network (PSTN) – the traditional copper wire infrastructure for landlines – poses significant challenges for the Legal sector. With a deadline set, Legal practices have a limited window to adapt and ensure uninterrupted communication. The PSTN switch-off poses more complex threats than simply losing the ability to receive and make calls. However, there is a comprehensive solution which will transform the Legal sector's communication infrastructure...

VoIP (Voice over Internet Protocol), is a technology that revolutionises how voice communication occurs.  Instead of relying on traditional phone lines, VoIP leverages your existing broadband internet connection to transmit voice calls digitally. There are many benefits of VoIP technology:

The PSTN Switch Off is looming –  proactive planning now ensures a smooth transition for your essential communication needs.

cost savings iconcost savings icon

Cost Savings

portability iconportability icon


flexibility iconflexibility icon


accessibility iconaccessibility icon


integrations iconintegrations icon


productivity iconproductivity icon


PSTN Switch-Off Challenges vs. VoIP Solutions for the Legal Sector

Here's a deeper look at the potential consequences of the PSTN switch-off for Legal practises and how VoIP can emerge as a robust solution.

Challenges of PSTN Switch-Off:


Loss of Connectivity - Legal practices heavily rely on PSTN lines for communication with clients, colleagues, courts, and other entities. Losing access would disrupt essential operations.

Disrupted Client Service - Inability to receive or make calls could lead to missed client inquiries, delays in communication, and potential damage to client relationships.

Integration Issues - Existing phone systems might be intricately woven with other technologies. Replacing them could require costly upgrades or complex re-integration.

Downtime & Costs - Transitioning from PSTN to a new system can lead to downtime and potential revenue loss. Upgrading traditional systems can also be expensive.

VoIP phone system imageVoIP phone system image

Solutions Offered by VoIP:


Seamless Transition - VoIP leverages existing internet infrastructure, minimising disruption during the switch-off and eliminating rewiring needs.

Enhanced Communication - Features like call forwarding, voicemail transcription, and video conferencing improve communication with clients and colleagues.

Increased Mobility - Lawyers can receive and make calls from any internet-connected device, ensuring accessibility even when on the go.

Cost-Effectiveness - VoIP generally offers lower call rates compared to traditional landlines, potentially leading to cost savings in the long run.

Scalability - VoIP systems easily scale up or down based on the firm's needs, making them ideal for growing practices.

Integration Potential - Many VoIP solutions integrate seamlessly with existing CRM and case management software used by legal firms.

Improved Client Experience - Features like auto attendants can streamline client interactions and enhance their overall experience.

Disaster Recovery - Cloud-based VoIP solutions ensure access to the phone system even if the physical office experiences disruptions.

Enhanced Security - Modern VoIP solutions incorporate robust security protocols to protect sensitive client communications, ensuring compliance with data privacy regulations.

Revolutionise Your Voice Communication: Switch to VoIP Now

The PSTN switch-off presents a challenge, but VoIP offers a comprehensive solution for the legal sector. By transitioning to VoIP, legal practices can ensure uninterrupted communication, maintain client trust, and embrace the benefits of a modern and flexible communication system.

Make the change to VoIP - Fill out the form below to book a demo.

legal sector voip system iconslegal sector voip system icons
legal sector voip system iconslegal sector voip system icons
Search engine powered by ElasticSuite