Award-Winning VoIP Alternative
for Microsoft Teams
Many organisations are finding that Microsoft Teams, despite its popularity, falls short of meeting their full VoIP communication and collaboration needs. Issues such as performance problems, security concerns, and a steep learning curve have led many businesses to seek more reliable and user-friendly alternatives. The platform's heavy reliance on the broader Microsoft ecosystem can also be restrictive for businesses seeking flexibility and choice.
In response, many businesses are turning to alternative VoIP communication and collaboration platforms. Focusing on a user-friendly experience, there is an alternative we can offer, that provides a robust solution without the complexities often associated with larger, more feature-packed platforms.
In response, many businesses are turning to alternative VoIP communication and collaboration platforms. Focusing on a user-friendly experience, there is an alternative we can offer, that provides a robust solution without the complexities often associated with larger, more feature-packed platforms.
Top Weaknesses of Microsoft Teams
Ease of Use
While Teams offers many functionalities, its interface can appear cluttered and complex, especially for users unfamiliar with it. This can lead to a longer learning curve and hinder initial adoption by some users.
Flexibility
MS Teams functions best within the Microsoft ecosystem, so integrating with third-party tools can be complex. Phone capabilities does not come with MS Teams, you need add MS Teams and a calling plan.
Customisation
Teams offers less customisation compared to some alternatives. Microsoft Teams offers limited options for aligning the platform with a company's unique visual identity.
Phone System
Microsoft Teams Phone lacks functionalities for advanced call routing, recording, and managing high-volume call canters, making it unsuitable for businesses with such needs.
MS Teams Alternative
Winning in all the right areas
Award-Winning Phone System |
Try it for yourself now! |
One business phone system. Any device. Make calls on the go with their app, use the softphone widget in the office or make calls on deskphones. This alternative excels over MS Teams Phone with advanced features, such as a Dial plan editor, and more. End users have reported issues with MS Teams phone lacking functionality, high call volume and other issues.
TrustRadius, G2, and Gartner consistently rank this VoIP phone system higher than MS Teams phone system. It has been awarded "Best Results" ahead of MS Teams by G2.
TrustRadius, G2, and Gartner consistently rank this VoIP phone system higher than MS Teams phone system. It has been awarded "Best Results" ahead of MS Teams by G2.
Best Admin System
This VoIP phone system stands out with user-friendly admin tools, simplifying phone system management. End Users have reported issues with complicated UI, limited flexibility and having to add MS phone separately - this also comes with integration Issues. With this alternative, streamline management with all your communications settings in one place. Give team members everything they need to pick up where the conversation was left off.
G2 and TrustRadius rate this VoIP alternative solution higher for performance and admin. G2 also awarded it "Best for Usability" ahead of Microsoft Teams.
G2 and TrustRadius rate this VoIP alternative solution higher for performance and admin. G2 also awarded it "Best for Usability" ahead of Microsoft Teams.
#1-Rated Customer Support |
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This alternative beats MS Teams with their dedicated award-winning 24/7 customer support, supported by their dedicated US and international teams. MS Teams support relies on Microsoft 365 support channels. Microsoft end-users score them below industry average for customer service.
Gartner and G2 rate this VoIP alternative solution higher for customer support. G2 awarded it "Best Relationships" ahead of MS Teams.
Gartner and G2 rate this VoIP alternative solution higher for customer support. G2 awarded it "Best Relationships" ahead of MS Teams.
Lower Total Cost
Microsoft Teams Phone calling features might require additional subscriptions depending on the Microsoft plan. End Users have reported issues with additional charges and third-Party subscriptions. This alternative offers a variety of pricing plans and add-ons, enabling businesses to tailor their solution to specific needs and budget constraints.
TrustRadius has rated this VoIP alternative phone system higher for delivering good value ahead of MS Teams.
TrustRadius has rated this VoIP alternative phone system higher for delivering good value ahead of MS Teams.
All-in-One Communcation |
Explore features in a free trial! |
This alternative VoIP phone system makes elevating customer experiences and centralising communications easy with new AI capabilities & digital add on tools like contact center and customer engagement. One business phone system. Any device - on the go, in the office and on deskphones.
Enjoy enterprise-ready features without the enterprise price tag. Get SMS campaigns, web chat, social & more.
Enjoy enterprise-ready features without the enterprise price tag. Get SMS campaigns, web chat, social & more.
Trusted Communcation Software
This all-in-one cloud-based VoIP phone system & customer engagement software is trusted by nearly 1 million customers with 1 billion people on calls, web chat, SMS, meetings, and webinars annually.
Grow your business with easier customer communications! Don't wait, try this alternative phone system and customer engagement software yourself today for free!
Grow your business with easier customer communications! Don't wait, try this alternative phone system and customer engagement software yourself today for free!
