pre-purchasing training funds unit

seminars - 1 day - 1 student

lectures and labs

seminars - 1 day - 1 student

web-based training

Extended service agreement - parts and labour - 1 year - on-site

Technical support - for PaperCut MF UK NI MFD - 1 device - volume, commercial - 1+ level - ESD - phone consulting - 1 year - 9x5 - response time: next available agent

Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M480f

Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats

Extended service agreement - parts and labour - 3 years - pick-up and return - for OMEN X by HP 2S; HP 15; Pavilion 14, 15, 17, dv6; Pavilion Gaming 15; Pavilion x360

Extended service agreement - replacement - 3 years - shipment - response time: next day

Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for HP 14, 15, 17, 470 G8; Pavilion 13, 14, 15; Pavilion Gaming 15, 16, 17; Pavilion x360

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G7, 830 G8, 840 G6, 840 G7, 840 G8, 850 G7, 850 G8; EliteBook x360

Extended service agreement - 3 years - pick-up and return - for HP 15, 20, 21, 22, 24, 27; Desktop M01; Pavilion 27, 59X, TP01; Slim S01; Slimline 290

Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for Chromebook 14, 14a, 14b, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360

Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 2 years - extended business hours