pre-purchasing training funds unit

seminars - 1 day - 1 student

lectures and labs

seminars - 1 day - 1 student

web-based training

Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T790 ePrinter, T790ps ePrinter, T795 ePrinter

Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh

Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n

Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for HP 15; Chromebook 14, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360

Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x

Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 250+ seats

Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD

Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet Ink Advantage, Ink Advantage 2060 K110a

Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage, Ink Advantage 2060 K110a

Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD

Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw