IT Managed Services: Qual MSP

Whether you need completely managed IT services, increased cybersecurity, or assistance with cloud migration, Qual MSP can help.

MSP Benefits

Forecast Planning
Forecast Planning

Working with the customer to plan how they are going to use their IT budget and advising what areas the customer should be spending their IT budget.

Cost Management
Cost management

Making sure the customer is spending money in the correct areas of technology as well as trying to minimise IT costs with automation and proactive management.

Reduce operational costs
Reduce operational costs

Streamlining new starter and leaver processes to allow the customer to spend more time plus automating installation of new software and patch management to make sure machines are kept up to date.

Planning business growth through new technology

Fixed monthly costs with no hidden charges

Temporary or full-time onsite staff

Increase business efficiency due to user device increased reliability.

Cloud Unified
Cloud unified communications

One intuitive platform for voice, video meetings, team messaging and collaboration, and contact centre.

From click-to-dial functionality to one-click video conferencing, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.

Short term contracts

Managed IT Services & Solutions

We provide a full range of bespoke Managed and Supported IT Services tailored to your specific business requirements. Whether you are looking to outsource your entire IT Department or would simply like some assistance available whenever it’s required, with our support desk, remote monitoring and management service and skilled engineers we are here to help.

Managed Services

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Site security assessment

Which will review Anti-Virus Security, Patch Security, User Security, Networking Security.

Qual can use the results from the assessment to quickly identify vulnerabilities, recommend solutions and services, remediate issues and demonstrate how we are keeping our customers and their business safe and secure.

Office 365 Threat Scan*

It’s critical to assess and understand your email security vulnerabilities. Using artificial intelligence and API integration with Office 365, the Barracuda Email Threat Scanner quickly and effectively finds social engineering attacks currently sitting in your mailboxes.

Live Chat

Disaster Recovery Planning

Qual will make sure a disaster recovery plan is in place to show the customer what will happen in the event of a disaster and an estimated time plan to get the customer back up and running.

24/7 support can be offered but this will be a third party.

Future proofing

Qual will use the vast experience and technical expertise to work with the customer to make sure they are using the latest technology to work efficiently plus have the latest security services in place to protect them from any new threats.

Unlimited telephone & remote and where required onsite assistance (This might be chargeable depending on the support contract).

Weekly, Monthly, Quarterly or even 6 month onsite visits**

Out of hours support*

Outside 9-5.30 Mon-Fri - This will be chargeable.

Traffic light device reporting

This report will be used for the business to plan when machines will be going out of warranty and need replacing.

  • RED = Out of warranty.
  • ORANGE = Going out of warranty in the next 12 months (we can adjust this depending on the customers requirements).
  • GREEN = In warranty and not due to expire in the next 12 months.

Only relevant for Microsoft office 365*
Working withing COVID guidelines**